The system error, which we announced last week, is finally solved. We are truly sorry for your inconvenience. Generally speaking, we close every preorders after 2 weeks from the first notice; however, we extend those...
Currently, because of a system error, approx. 60 SKU for which we sent "reminder" emails to pre-ordered customers on 19th cannot be purchased. Your pre-orders are still valid and we are now working on repairing...
We are truly sorry for keeping customers waiting; however, we could finally solve the logistics and legal matters. Your pre-orders that are released by March 2024 will be processed sequentially as follows: Released by September 2023*...
As we have already announced, you are supposed to have received invoices if you have pre-ordered at Japan Expo 2022. In case you have not received any email about invoices though you have pre-ordered at the...
