Have you checked our FAQ, delay informations, and important notices?
You may find the answer there without sending a message from this form.
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Currently, we estimate some weeks of chronic delays from the official release dates in Japan due to international logistic disruptions such as the trade route disturbance around the Suez Canal.
Expect about a 1-2 months delay for all pre-orders as cargo ships reroute around the continent of Africa.
If you inquire with us regarding your order or pre-order, please clearly state your order number (GSEOS#xxxxx) in order to provide appropriate support.
For cancellation of your order and/or pre-order, please fill the cancellation form instead of this contact form.