Have you checked our FAQ, delay information, and important notices?
You may find the answer there without sending a message through this form.
Please note that customers contacting us through a Microsoft Outlook account will not be able to receive a reply from us due to their filter settings. This includes hotmail.com accounts.
We are currently experiencing significant shipping delays due to disturbances around the Suez Canal.
When getting in contact with us regarding your order or pre-order, please clearly state your order number (GSEOS#xxxxx) so that we can provide appropriate support.
To cancel your order or pre-order, please fill out the cancellation form instead of this contact form.